{"xsrfToken":"653d595cef0903bb20eb028eb3e1a207f7e94886_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6cb217a1-3859-45e1-9573-df14d1297d34/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYzAyNGMwMC0yODQxLTQxN2ItODU4Ni05YTYzOTk0YTFmNjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjYjIxN2ExLTM4NTktNDVlMS05NTczLWRmMTRkMTI5N2QzNCI6WyJyZWFkIl19LCJleHAiOjE3MTM5MzU5NzYsIm5iZiI6MTcxMzkzNTM3Nn0.GAF4SlLkrHiMaGUeJ39zeLXoQYT6g1y8eaYelPoUMr4&client=1c024c00-2841-417b-8586-9a63994a1f64&mode=fit","logoId":"6cb217a1-3859-45e1-9573-df14d1297d34","isLogoAvailable":true,"helpCenterTitle":"brickfox Ticket System: We're Here to Support You.","sharedPortalName":"brickfox Support Ticketsystem","userInitialAnnouncementHeader":"We are excited to offer you a tailored support level that perfectly matches your needs.","userInitialAnnouncementMessageWiki":"<p>Our brickfox ticket system is a crucial part of our customer support and is available to all our customers, except Early Adaptor customers. For those seeking additional support, we offer a variety of packages. These include the option to add telephone support or a personal contact person, our Service Manager. Further details about these options can be found in our current Portfolio & Price List.<br> For more transparency, we have summarized our regulations for billable services for you. <a href=\"https://brickfox.atlassian.net/servicedesk/customer/portal/1/article/49709268\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://brickfox.atlassian.net/servicedesk/customer/portal/1/article/49709268</a></p>\n<p>We invite Early Adaptor customers to join the <a href=\"http://forum.brickfox.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">brickfox forum </a> where they can gain rapid access to a vibrant and knowledgeable community.</p>\n<p>Additionally, we want to reward those customers who have taken the time to complete our training courses. They therefore have the ability to create higher priority tickets. This approach allows us to manage our support more efficiently and helps you to find your own solutions even outside our support hours. We believe this initiative assists you in becoming more familiar with our services and provides greater control over your usage.</p>","translations":{"de-DE":{"helpCenterTitle":"Ihr Problemlöser: Das brickfox Ticketsystem","sharedPortalName":"brickfox Support Ticketsystem","announcementHeader":"Wir freuen uns, Ihnen ein maßgeschneidertes Support-Level zu bieten, das perfekt auf Ihre Bedürfnisse abgestimmt ist.","announcementMessage":"Unser brickfox Ticketsystem ist ein zentraler Bestandteil unseres Kundensupports und steht allen unseren Kunden zur Verfügung, außer den Early Adaptor Kunden. Für diejenigen, die zusätzlichen Support wünschen, bieten wir verschiedene Pakete an. Hierbei besteht die Möglichkeit, Telefonsupport oder einen persönlichen Ansprechpartner, unseren Service Manager, hinzuzubuchen. Weitere Details zu diesen Optionen finden Sie in unserer aktuellen Portfolio & Preisliste.\n\nFür mehr Transparenz haben wir unsere Regelung für abrechenbare Leistungen für Sie zusammengefasst. https://brickfox.atlassian.net/servicedesk/customer/portal/1/article/49709268\n\nEarly Adaptor Kunden laden wir ein, sich dem [brickfox forum |http://forum.brickfox.io] anzuschließen, wo sie schnellen Zugang zu einer lebendigen und kenntnisreichen Community erhalten.\n\nBitte um Beachtung: Wir vereinheitlichen die Navigationsstruktur unserer Kunden und kommen hierfür in den nächsten Wochen auf alle Kunden zu. Alle Informationen finden Sie hier https://brickfox.atlassian.net/servicedesk/customer/kb/view/58064940 \n\nDarüber hinaus möchten wir diejenigen Kunden belohnen, die sich die Zeit genommen haben, unsere Schulungen zu absolvieren. Sie können daher Tickets mit höherer Priorität erstellen. Dieser Ansatz ermöglicht es uns, unseren Support effizienter zu gestalten und Ihnen dabei zu helfen, Ihre eigenen Lösungen auch außerhalb unserer Supportzeiten zu finden. Wir glauben, dass diese Maßnahme Ihnen hilft, sich mit unseren Services vertrauter zu machen und mehr Kontrolle über Ihre Nutzung zu haben.","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"brickfox Ticket System: We're Here to Support You.","sharedPortalName":"brickfox Support Ticketsystem","announcementHeader":"We are excited to offer you a tailored support level that perfectly matches your needs.","announcementMessage":"Our brickfox ticket system is a crucial part of our customer support and is available to all our customers, except Early Adaptor customers. For those seeking additional support, we offer a variety of packages. These include the option to add telephone support or a personal contact person, our Service Manager. Further details about these options can be found in our current Portfolio & Price List.\nFor more transparency, we have summarized our regulations for billable services for you. https://brickfox.atlassian.net/servicedesk/customer/portal/1/article/49709268\n\nWe invite Early Adaptor customers to join the [brickfox forum |http://forum.brickfox.io] where they can gain rapid access to a vibrant and knowledgeable community.\n\nAdditionally, we want to reward those customers who have taken the time to complete our training courses. They therefore have the ability to create higher priority tickets. This approach allows us to manage our support more efficiently and helps you to find your own solutions even outside our support hours. We believe this initiative assists you in becoming more familiar with our services and provides greater control over your usage.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ff9900","helpCenterTitleColor":"#fcfcfc","bannerMediaApiUrl":"https://api.media.atlassian.com/file/af060c86-2e05-4b01-b69e-8b7a77aeb529/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYzAyNGMwMC0yODQxLTQxN2ItODU4Ni05YTYzOTk0YTFmNjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmMDYwYzg2LTJlMDUtNGIwMS1iNjllLThiN2E3N2FlYjUyOSI6WyJyZWFkIl19LCJleHAiOjE3MTM5MzU5NzYsIm5iZiI6MTcxMzkzNTM3Nn0.kA6WQBuYxlBhcwUU90DhnwQd1tPFU42ydyOYLrYUQYA&client=1c024c00-2841-417b-8586-9a63994a1f64&height=300&mode=fit","bannerMediaApiFileId":"af060c86-2e05-4b01-b69e-8b7a77aeb529","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"","loginAnnouncementMessage":"","loginAnnouncementLocale":""}}